Privacy Policy
Last Updated: August, 2023
1) Introduction
1.1. Please carefully peruse our Privacy Policy to be fully apprised of how we manage your personal data and your business’s information upon your access and request for services from “Iknology”.
1.2. This policy is designed to enlighten you on the procedures and practices “Iknology” adheres to in collecting, using, sharing your personal data, gathering data pertinent to the services requested, the measures taken to secure this data, and it will also elucidate your legal rights concerning these data when soliciting “Iknology’s” services.
1.3. By soliciting the services of “Iknology”, you affirm that you have read, comprehended this policy, and expressly consent to abide by its contents.
2) General principles of privacy
“Iknology” has established the following principles as specific guidelines for the collection of personal data:
2.1. Dissemination of a copy of this policy on the company’s website to elucidate the practices we engage in.
2.2. Collection and usage of personal data, or data related to the requested services, in accordance with the purposes outlined in this policy.
2.3. Processing personal data in alignment with the collection and usage objectives.
2.4. Taking reasonable steps to verify and ensure that personal information is reliable, accurate, complete, and up-to-date.
3) Data we collect
3.1. We collect various types of data when a service is requested through “Iknology’s” website, including, but not limited to:
- 3.1.1. Request data such as: name, email address, phone or mobile number, the address of the message, and its subject.
- 3.1.2. Payment information: The service provider must furnish us with the IBAN of their bank account, which we retain for the duration they request services from the company.
- 3.1.3. Technical data, such as: IP address to connect your device to the internet, browser type, referral/exit pages, Internet Service Provider (ISP), device identifiers, advertising ID, operating system, types of plugins, date and time, click counts, information about your use of our services, and data regarding devices connected to the network.
- 3.1.4. Usage data, including: information about your visit, the full URL address, click path through site pages including date and time of access, services viewed or searched for, page response times, performance data, duration of visits to specific pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, location data, and any phone number used to call our customer service.
- 3.1.5. Approximate geographical data: such as information about the country, city, and geographic coordinates calculated based on your IP address.
- 3.1.6. Feedback, opinions, comments, and information you provide to us through any features available on the company’s website.
- 3.1.7. Data and information you choose to share voluntarily with the company’s website.
3.2. The data and information we collect depend on the activities you engage in on our website. If you provide us with data related to other individuals, our partners, or associates in connection with the services, you acknowledge that you have the authority to do so and permit us to use the data in accordance with this policy.
4) How we use your information
4.1. The website of “Iknology” utilizes the data collected for the following purposes:
- 4.1.1. To assist you in requesting services and verifying your identity when accessing our website.
- 4.1.2. To provide support, respond to your questions, inquiries, and requests.
- 4.1.3. To process billing and payments, including sharing with payment gateways and third-party payment service providers.
- 4.1.4. To inform you about updates to this policy, terms of use, and other policies.
- 4.1.5. To ensure that the content on our website is presented in the most effective manner for you.
- 4.1.6. To offer support and maintenance, and to enhance the functionality of our website.
- 4.1.7. For internal market research with the legitimate aim of improving our website to grow our business.
- 4.1.8. To comply with our legal obligations, enforce our terms and policies, and protect our rights and properties.
- 4.1.9. For statistical, research, analytical, marketing, promotional, and survey purposes.
4.2. Without your explicit consent, we will not – under any circumstances – provide your personal data to any third party for direct marketing purposes.
5) How we share your information
5.1. In accordance with this policy, we share the collected personal data with our affiliates and other parties necessary to achieve the objectives set forth in section [4] of this policy. By this, you acknowledge and agree that we are entitled to share your personal data as follows:
- 5.1.1. We may employ other companies and individuals to perform certain functions and provide services on our behalf; this includes, for example, cloud storage services, information technology services, payment processing, payment services, fraud prevention, data analysis, content delivery, and marketing and advertising services. Third-party service providers have access to the personal data necessary to perform their functions but are not permitted to use it for other purposes. They are also required to adhere to data protection laws and regulations.
- 5.1.2. We may share your data with entities that have regulatory or jurisdictional authority over “Iknology” when required by law, or when necessary to protect the rights, property, or safety of our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.
- 5.1.3. From time to time, we may share your data in the context of business transactions, such as selling a part of our business to another company, or during a reorganization, merger, joint venture, or other disposition of our business or assets. The new owners may use your personal data in the same way as set out in this policy.
- 5.1.4. In any case not covered by this policy, you will receive notification when your personal data may be shared with third parties for other purposes, and you will have the opportunity to consent to sharing it.
5.2. You grant us the right to allow our employees and business partners to handle your personal data within the scope of providing services. Please be aware that any third-party use of your data will be subject to their own privacy policies, so we recommend you review these policies carefully.
6) The security of your information
6.1. The protection and security of our users’ data are of paramount importance to us; thus, we strive to safeguard and protect this data by implementing appropriate measures in accordance with relevant data protection laws and regulations.
6.2. We employ technical and organizational measures to protect data against the risks of destruction, loss, alteration, or unauthorized disclosure. However, it is unfortunate that the transmission of data over the internet is not entirely secure; nonetheless, we will do our utmost to protect this data.
6.3. We cannot guarantee the security of data transmitted to our website, and you bear the sole responsibility for the risk of sending any data. Should you have reason to believe that your interaction with us is no longer secure, or that your data is not being processed securely, please contact us immediately.
6.4. All electronic financial transactions conducted on “Iknology’s” website are protected with encryption technology.
7) Changes to this Policy
7.1. “Iknology” reserves the right to amend this policy at any time, with amendments becoming effective immediately upon their publication on the “Iknology” website. Therefore, we advise you to review this page periodically and read it regularly. Significant changes will be posted on this page.
7.2. Please be aware that we are not responsible if you fail to review this policy before browsing and requesting services from “Iknology”. Reading this policy by our website users and those requesting the company’s services constitutes a full acknowledgment and acceptance of all its contents and an agreement to comply with them.
8) Consent and acknowledgements
8.1. Your request for services from “Iknology” constitutes your express agreement to the terms of this policy and your commitment to the controls and conditions governing your use of the company’s website.
8.2. You acknowledge that you have read this policy and agree to abide by all its terms and conditions. Your continued request for the company’s services signifies your acceptance of and agreement to adhere to this policy.
8.3. If you have any questions or comments regarding this policy, please do not hesitate to contact us at:
MAIL: info@iknology.com